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UANUIB-Retail Sales Specialist B - U30-Company Store
Job Description
Location: Mukilteo, WA (100% Onsite)
Duration: 12-Month (Potential Extension)
Pay Rate: $18.51-$22.78/hr. (W2)
Shift: 1st Shift
Position Overview
We are seeking a motivated and customer-focused Retail Sales Specialist to support daily retail operations while delivering exceptional customer service to employees and visitors. The ideal candidate will thrive in a fast-paced retail environment, possess strong communication skills, and take pride in creating a positive customer experience while representing the Company brand.
Key Responsibilities
- Deliver outstanding customer service and maintain a positive shopping experience.
- Process purchases, returns, and exchanges using the point-of-sale (POS) system.
- Perform daily cash handling and cash control procedures.
- Receive, process, and organize incoming and outgoing merchandise shipments.
- Maintain inventory levels, stock balances, and merchandise displays.
- Facilitate customer special orders and inter-store merchandise transfers.
- Process Mark Out of Stock (MOS) and Return to Vendor (RTV) merchandise.
- Prepare inventory documentation and support annual inventory counts.
- Execute merchandising floor sets and maintain store presentation standards.
- Maintain an organized stockroom and ensure proper product storage.
- Open and close the store following established procedures.
- Respond to customer and stakeholder inquiries via email and other communication channels.
- Restock merchandise, maintain store cleanliness, and identify safety concerns.
- Report customer concerns and operational issues to store management.
- Follow all company policies, procedures, and safety guidelines.
Required Qualifications
- High School Diploma, GED, or equivalent combination of education and experience.
- Minimum 1 year of retail, customer service, or related experience.
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Professional demeanor and positive attitude.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
- Ability to work effectively in a team environment.
- Quick learner with the ability to adapt to changing priorities.
Physical Requirements
- Ability to safely lift and move boxes up to 35 lbs.
- Ability to stand, walk, bend, reach, and stoop for extended periods.
- Comfortable working in a retail and stockroom environment.
Additional Information
- Regular and predictable attendance is required.
- Successful completion of required training (OJT and/or classroom training) is a contingency for assignment.
- Overtime may be required periodically.
- Interview Process: Phone interview followed by an onsite interview.
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
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