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Team Lead
Job Description
- Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
- Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers;ensure an efficient and qualitative operation through effective planning, leading, controlling, and organizing.
- Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements, as necessary.
- Select, train, develop, appraise, and counsel support staff personnel.
- Interface with diverse levels of internal and external personnel to develop and maintain effective rapport
- and to resolve issues and inquiries.
- Monitor and analyze proficiency and quality efforts subordinate personnel.
- Administer and adhere to Corporate and Departmental policies, practices, and procedures, including union
- contract administration.
- Recommend and implement new or improved systems which will enhance or expedite work.
- Bachelor's Degree required.
- Three years Operational experience required.
- Two years’experience in a leadership role required.
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.