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Store Operations Specialist - Junior
Job Description
Job Title: Store Operations Specialist
Pay rate: $30.00 -$32.71/Hr (with all inclusive)
Location: Framingham MA 01701
Job Duration: 06+ months (contract to perm talent)
Hybrid: Tues and Wed in office
Job Description:
- The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores.
- Supports special projects related to operational and technical changes.
- Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met.
- Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems.
- Aligns instructional design and technical training programs.
- Helps determine which operational and project changes best support the roadmap
- Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
- Operational business consultant to the Zone/Regional offices
- Prepare and present data and information on projects and operations
- Liaison between IT team and Store/Field Operations
- Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
- Support in evaluating and making recommendations to next level of management
- Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
- Supports right sizing of IT assets/hardware in store
- Follow up on day-to-day operations to ensure overall technical support processes meet business needs
- Conduct store visits to complete onsite assessments of technology (once every one to two weeks)
Requirements:
- 5-8 years of experience in retail management (providing problem solving, procedural, and technical support to store associates;including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background
- Intermediate level Excel and PowerPoint experience
- Experience with Power BI dashboards
- Experience with Canva
Preferences:
- Project analyst or project management experience (not looking for a Project Analyst or PM)
Background that fit this role:
- Retail manager
- IT help desk
- At Lance Soft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.