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Software Asset Operations Analyst (Asset Management)
Job Description
Job Title: Software Asset Operations Analyst (Asset Management)
Job Description
Supports software asset operations across global regions with a focus on procurement, compliance, and software lifecycle tracking. Ensures alignment with enterprise IT Asset Management (ITAM) standards to maintain global consistency and governance.
Collaborates with Business Units (BUs) to collect, validate, and maintain software inventory, entitlement, and renewal data, improving visibility and reporting accuracy. Assists in monitoring renewal timelines, tracking license consumption, and supporting compliance and audit activities, contributing to centralized lifecycle management and effective global software governance.
Key Responsibilities
- Support end-to-end software lifecycle management, including procurement support, entitlement tracking, license consumption monitoring, renewal coordination, and end-of-life retirement activities.
- Partner with global Business Units (BUs) to document software inventory, contracts, entitlements, license counts, vendor relationships, and operational processes.
- Support vendor contract consolidation efforts, including alignment of renewal schedules and vendor account rationalization.
- Analyze software asset data to identify gaps, redundancies, compliance risks, and optimization opportunities, ensuring alignment with enterprise ITAM standards.
- Maintain audit-ready documentation by collecting and organizing software contracts, license keys, renewal dates, and related metadata to support compliance and reporting requirements.
- Assist with consolidation of software asset information into centralized IT Asset Management (ITAM) systems and structured reporting to leadership, highlighting renewal risks and compliance exposure.
Job Scope & Expectations
•Collaborate effectively with cross-functional teams across multiple countries and time zones.
•Demonstrate cultural awareness, sensitivity, and respect in all interactions.
Participating in global meetings, ensuring clarity, alignment, and inclusive participation.
Complexity & Problem Solving
•Learns routine assignments of limited scope and complexity
•Follows practices & procedures to solve standard or routine problems
Communication & Influence
•Adapt communication style to accommodate diverse cultural norms and language differences.
•Communicates & seeks guidance/feedback regularly from more senior members of team
Preferred Experience
- Experience using ServiceNow for asset tracking, workflows, and reporting.
- Experience working within ServiceNow Asset Management (ITAM) modules to manage software lifecycle and entitlement records.
- Experience in asset or software license operations with global exposure.
- Familiarity with software licensing terms and international compliance regulations.
- Strong attention to detail and analytical skills for data review and validation.
- Experience collaborating with finance, procurement, and IT stakeholders.
- Comfort working across multiple time zones and cultural environments.
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
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