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ServiceNow Developer
Job Description
Location: 100% Remote
Duration: 12 months
Pay rate: 60 - 68/hr on W2 (All Inclusive)
Job Description:
- We are seeking a ServiceNow Developer with a strong focus on workflow design and automation. This role will support the development, configuration, and optimization of ServiceNow workflows to improve operational efficiency and user experience across the organization. This includes multiple instances and a complex development ecosystem.
Required Skills
- Bachelor’s degree or higher in Computer Science, Information Technology, or a related field
- 3–5 years of ServiceNow development experience
- Strong expertise in Flow Designer and/or ServiceNow Workflow Editor
- Proficiency in JavaScript, Glide APIs, and ServiceNow scripting
- Experience with ServiceNow data model, UI policies, business rules, and client scripts
- Hands-on experience with integrations (REST/SOAP, JSON, XML)
- Advanced knowledge of ServiceNow back-end functionality and operations, including working across multiple application scopes, and system table structure
- Solid understanding of SDLC and Agile methodologies
- Strong problem-solving skills and the ability to think critically and creatively
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team in a fast-paced remote-work environment
- Experience with Agile/Scrum methodologies.
Desired Skills
- Motivated to identify and implement opportunities for improvement in processes
- Motivated to understand past organizational decisions to enhance future technical and strategic outcomes
- Proficiency in JavaScript, HTML, CSS, and other web development technologies
- Demonstrated experience with presenting process improvements to leadership
- Demonstrated experience with ServiceNow Incident Management, Request Management, and Knowledge Management
- Advanced familiarity with ServiceNow core product functionality with demonstrated experience in navigating vendor documentation and the ServiceNow HI Portal
- Familiarity with Automated Test Framework
- Experience supporting ServiceNow applications design, and ability to plan a build from concept and basic requirements in a minimum viable product fashion.
Responsibilities
- Develop and maintain custom workflows/flows, APIs and other capabilities as needed/assigned.
- Develop and maintain unit tests as part of development cycle.
- Maintain Knowledge Articles as associated with functionality and as assigned.
- Collaborate with business stakeholders to gather and analyze requirements, ensuring alignment with business objectives.
- Develop and maintain technical documentation, including design specifications, test plans, and user guides.
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