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Service Technician
Job Description
Maximize productivity within Repair Operations while delivering high quality, timely repairs of company tools and enhancing the value-added image associated with owning a company tool.
Contribute to the Company's financial success through COGS control, process improvement, and cost containment throughout the repair process.
Provide best-in-class tool repair service in support of company’s Lifetime Service value proposition.
Principle Duties and Responsibilities:
•Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files
•Perform high quality repairs to company products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems
•Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of company tools
•Conduct final functional and safety testing after every repair to ensure customer safety
•Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner
•Follow company policies, procedures, and rules
•Follow and abide to the company's culture, values, and principles
•Perform other duties as assigned by supervisor
Adverse Work Conditions:
•Workshop environment subject to noise, dust, and other particles
•Must have the ability to use hand tools and equipment to disassemble and assemble power tools
Safety Equipment Required:
•Must observe and abide by all safety regulations as required by company and Occupational Health and Safety Standards (OSHA)
•Must wear steel toe boots, safety glasses, safety gloves, and other safety equipment, as required, when working in the facility and/or operating machinery
Physical Requirements:
•Occasionally lift up to 70 lbs.
•Stand for long periods of time and perform repetitively reaching, bending, and climbing.
•Must be able to stand for up to 8 hours daily while performing tool repairs at workstation
Skills:
- Experience in mechanical or electrical repairs
- Experience using Windows applications preferred
- High School Diploma/GED or equivalent experience required
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.