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Service Analyst (NOC)
Job Description
Shift Timings:
•2nd Shift 2pm-11pm
Candidates MUST have prior experience to meet the following:
•Monitor network systems including IP, fiber, and Private LTE (PLTE) environments using monitoring tools and alarms.
•Identify, troubleshoot, and escalate outages or performance degradation across wired and wireless networks.
•Open, manage, and update incident tickets within SLA requirements.
Technical Skills (Preferred but not required):
•Private LTE (PLTE) fundamentals
•Basic understanding of LTE architecture (eNodeB, 5G basics)
•Ability to recognize PLTE-related alarms and service impacts
•Network monitoring tools (Altiplano, Manta Ray, NSP, etc.)
•Experience working with ticketing systems (ServiceNow, Remedy, etc.).
•Understanding of SLAs, escalation procedures, and incident management.
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.