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Server Engineer Lead
Job Description
Shift: Monday-Friday, regular working hours
Salary: $100-110k base (have some flex for the right candidate)
Hybrid Onsite - 3 days in person at Menasha, WI, 2 days remotely per week.
SUMMARY:
Plans, designs, implements, and supports the server systems, including IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays. The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security.
Top 3 Qualifications:
1. (4) or more years of experience in the field or in a related area.
2. Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
3. Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
YOUR IMPACT:
- Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments.
- Expertise in IBM Power and IBM i OS, with responsibility for end-to-end management of the ecosystem spanning hardware, virtualization, and operating system administration.
- Experience administering IBM VIOS, including configuration, maintenance, and troubleshooting.
- Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues.
- Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work
- Support the design, testing, deployment and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity.
- Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives.
- Five (4) or more years of experience in the field or in a related area.
- Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
- Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
- Demonstrated skills in troubleshooting, CL scripting, and infrastructure design.
- Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations.
- Strong leadership, communication, problem-solving, and collaboration skills.
- Bachelor’s degree in information technology or a related field.
- Experience managing IBM i OS and IBM Power hardware environments.
- Experience implementing observability and AIOps initiatives to reduce noise, accelerate incident response, and drive predictive insights.
- Familiar with Fortra products (Alert, Console, Compliance Monitor, Exit Point Manager) or similar products.
- Background in driving platform security initiatives and automating compliance.
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