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Remediation Project Manager, Account Coordination Remediation Project Manager, Account Coordination
Job Description
POSITION RESPONSIBILITIES:
Project Management skills: as primary liaison between *** and Customer Accounts, the manager will act as the primary point of contact for all communication and approvals regarding resource allocation and account scheduling
o Support creation and maintenance of a Master Schedule to facilitate coordinated scheduling
o Create, communicate, and manage detailed plans with Customer Accounts
o Manage Resource allocations for account scheduling
o Co-manage assigned Resources (provide work location, schedule, instructions, etc.)
o Provide ongoing management of timelines and resource logistics (Change Management)
o Where appropriate, coordinate return of affected devices to a Company location
o Provide a forecast of Customer Account scheduling targets
o Document account statuses, provide Quality record
Program support:
o Implement various business process improvement and automation initiatives
o Facilitate 3rd Party resource training
o Follow-up on KPIs associated with Resource performance to correct underperforming indicators
o Review / audit documentation, and support reconciliation of project records
o Assure compliance of project to applicable laws, regulations and standards, good business practices, and company documented procedures
Communication skills: strong customer centric communication skills required to support project completion with minimal Customer impact
Computer skills: proficient use of MS Excel, MS Outlook, Adobe Acrobat, and MS Word expected
Other duties as assigned by supervisor
Work environment may be an office or home setting
Quals--
MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS
Education and Experience Required
Minimum 4 years Project Management experience required
University / College degree (BA) preferred
PMI Certification is a plus
Technical Knowledge and Skills
Position requires a significant amount of phone and email correspondence, strong verbal and written communication skills required
Experience in medical device industry is preferred
Excellent customer service skills required
Abilities
Self-starter
Strong analytical and problem-solving skills
Negotiation and collaboration skills
Impact and Scope
Errors would result in additional time and cost to the company, as well as potential loss of customer accounts
Key Internal and External Relationships
All colleagues within Company including senior management
Contracted Field service engineers, Project Managers, and Data Entry Clerks
Customer representatives in Hospital Management including but not limited to Materials Management, Biomedical Engineering, and Clinical
Planning and Decision Making
Assist Senior Managers in their decisions by data preparation and analysis
Develop proposals with solid rationale
Supervision is available for escalated issues
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.