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Project Manager/Leader - Senior
Job Description
Senior Project Manager / Project Leader
Duration: 250 Business Days
Location: Toronto, ON (Onsite)
Role Overview
The Senior Project Manager / Project Leader will be responsible for leading and delivering large-scale, complex IT and public safety technology initiatives within the client organization. The role involves end-to-end project management, senior executive stakeholder engagement, vendor and contract management, financial oversight, and ensuring no disruption to public safety operations in a 24x7 mission-critical environment.
Key Responsibilities
Project & Portfolio Management
Business Analysis & Documentation
Project Management & Coordination (30%)
Duration: 250 Business Days
Location: Toronto, ON (Onsite)
Role Overview
The Senior Project Manager / Project Leader will be responsible for leading and delivering large-scale, complex IT and public safety technology initiatives within the client organization. The role involves end-to-end project management, senior executive stakeholder engagement, vendor and contract management, financial oversight, and ensuring no disruption to public safety operations in a 24x7 mission-critical environment.
Key Responsibilities
Project & Portfolio Management
- Develop detailed project charters, integrated project plans, work packages, schedules, and communication plans, including obtaining required approvals.
- Create, manage, and execute assigned work packages within the overall project plan, ensuring completion of all deliverables, documentation, and reports.
- Manage multiple concurrent projects in alignment with organizational IT standards and PMI best practices.
- Participate in steering committees and stakeholder forums, providing accurate project and portfolio reporting to senior executives.
- Proactively manage stakeholder interests and expectations throughout the project lifecycle.
- Identify, assess, and mitigate project risks and issues;escalate to Project Sponsors and Portfolio teams with recommended mitigation strategies.
- Ensure project implementation plans do not negatively impact public safety operations.
- Coordinate closely with Public Safety Operations to align project timelines and delivery activities.
- Manage project budgets with a high level of fiscal control and accountability, including forecasting, variance analysis, and planned vs. Actual reporting.
- Lead vendor engagements, negotiations, and delivery of multi-year contracts for warranty, maintenance, and support of public safety technologies (e.G., Computer Aided Dispatch systems).
- Ensure development and delivery of business cases and executive submissions for long-term support and maintenance approvals.
- Collaborate with Legal and Procurement teams to ensure organizational processes are followed and business interests are protected during contract establishment.
Business Analysis & Documentation
- Develop detailed business analysis documentation outlining problems, opportunities, and solution options.
- Support market scanning, procurement, planning, implementation, and project close-out activities.
- Prepare executive-level reports, briefing notes, and presentations.
Project Management & Coordination (30%)
- 10+ years of experience in Program and/or Project Management.
- Strong working knowledge of PMI methodologies and industry standards.
- Demonstrated experience managing all phases of the Software Development Lifecycle (SDLC) for large, complex IT projects.
- Proven ability to manage large project budgets, including estimates, forecasts, and reconciliation of actuals.
- Experience leading the development of project charters, integrated project plans, and governance artefacts.
- Demonstrated experience with Enterprise Content Management solutions.
- Proficiency with project management tools such as MS Project, Clarity/Planview, or equivalent.
- Experience with Public Safety Answering Point (PSAP) telecommunication systems, including:
- Communication Console Systems (CCS)
- Trunked Radio Systems
- Conventional Communication Solutions and associated backup systems
- Experience planning and implementing voice communication services in public safety environments.
- Experience implementing or replacing voice logging systems.
- Knowledge of backend technologies supporting radio and paging systems.
- Proven experience leading projects from market scanning and procurement through implementation and completion.
- Experience with Public Safety Radio Network (PSRN).
- Experience working with and leading large, multidisciplinary project teams.
- Strong ability to prepare and deliver project status updates and executive-level reports.
- Proven ability to manage scope, timelines, and stakeholder expectations across technical and non-technical audiences.
- Excellent written communication skills, including preparation of briefing notes, proposals, and executive presentations.
- Demonstrated leadership in resolving resourcing and interpersonal conflicts.
- Ability to work independently and make sound decisions with minimal supervision.
- Strong presentation and facilitation skills for senior management and stakeholders.
- Experience within the land ambulance sector and related stakeholders is considered an asset.
- Experience managing projects in 24x7 mission-critical or public safety environments.
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Staffing Leader of the Year Anju Abel
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LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
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TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.