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Southbury, CT 06488

Posted: 06/30/2026 Job Number: 26-90374 Pay Rate: 17-21 USD/Hour

Job Description

Job Description:

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.

Required Education:

High school diploma or equivalent.

Medical training:

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience:

Minimum of 6 months experience.
One(+) years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must.

Meet Your Recruiter

Explore exciting job opportunities in the vibrant region around Southbury, Connecticut! Embrace the picturesque surroundings of Southbury, nestled in the stunning New England landscape, offering a perfect blend of small-town charm and big-city amenities. Imagine pursuing your career surrounded by historic landmarks like the Southford Falls State Park and indulging in delicious New England cuisine at local favorites like The Hearthstone Pub. Enjoy cultural delights at the Arts Escape art gallery or catch a show at the nearby Palace Theater. Join us in discovering the growth potential and unique charm that the Southbury area has to offer. Browse our job listings today and take the next exciting step in your career journey!