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NC DHHS Senior Business Analyst

Raleigh, NC

Posted: 07/13/2026 Industry: BA/ PM/ QA Job Number: 26-95920 Pay Rate: 55.56-55.56 USD/Hour

Job Description

Description:

The NC DHHS is seeking Senior Business Analysts to support the business process and requirements analysis and implementation of Data Modernization project for DPH.

* Candidate must be available to work on-site.


The NC Department of Health and Human Services - Division of Public Health is seeking Senior Business Analysts to support the business process and requirements analysis and implementation of Data Modernization Initiative project.

DESCRIPTION OF WORK:
The NC Department of Health and Human Services - Division of Public Health is seeking a short-team Senior Business Analyst / Technical Writer to support the business process analysis and requirement gathering towards procurement and implementation of the Data Modernization Initiative project.

RESPONSIBILITIES
Conducts stakeholder analysis
Conducts market research and analysis
Identifying and documenting current and future state process workflows
Creating User stories and acceptance criteria
Develops Contextual diagrams, functional decomposition, and process workflows
Develops the following documents business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
Gathers, develops, documents and validates business, functional and technical requirements
Perform functional and integrated testing
Prepare and maintain project documentation and artifacts including analysis, reports and user documentation
Works with project managers, developers, and end users to ensure application designs meet business requirements
Create and maintain Requirement Traceability matrix
Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
UAT support, including developing test scenarios and cases
Supporting required system go-live activities
Build Business, stakeholder, solution and transition requirements
Document gap analysis
Authors and prepares meeting minutes to be distributed to a variety of audiences
Authors user stories, test scripts, and other Agile deliverables
Follows PMO PM and BA methodology documentation
Attends all PMO meetings
Employee will perform other related work as required
Travels in the local Raleigh area to attend meetings

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
Strong writing and communication skills and can build relationships with both their team members and clients
Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
Ability to prepare and present oral and written documents clearly and concisely
Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards
Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
Possess a high-level understanding in the areas of application programming, database and system design
Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
Understanding of Software Development Lifecycle (SDLC) concepts and process
Knowledge of and experience with IT Service Management best practices and principles
Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
Healthcare data reporting systems experience is required

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