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Learning Planning Lead
Job Description
Official Job Title: Learning Planning Lead
Location: Raleigh, NC (hybrid)
Contract Duration: 6 Months
Pay Range: $45.00 - $53.96 USD hourly on W2
Job Description:
In IT Customer Success and Enablement (CSE), we drive internal customer success and technology enablement across company to minimize disruption, enhance productivity, and improve [a name="_Int_9SXg1gqn"]the employee experience. We bridge the gap between technology and people by raising awareness and fostering engagement with IT offerings, initiatives, platforms, and services. We drive for excellence by measuring adoption and satisfaction and ensuring continuous improvement.
We are seeking a Learning Planning Lead to plan, develop and engage CSE team members and other stakeholders to deploy engaging learning solutions for key internal IT initiatives such as AI, Cybersecurity Awareness Campaigns, along with various Workplace Apps & Tools targeted at end users across the enterprise globally. Solutions for these initiatives may include live learning event development and delivery, online resources creation, and learner evaluation.
Job Responsibilities
Learning logistics management Own live event scheduling, including calendar maintenance, event registration, communications, and follow up, providing a clear and structured end to end process for all team members and stakeholders.
Stakeholder engagement - Manage intake, documentation, and meeting scheduling with partners, SMEs, and CSE team to progress learning planning in a structured way to achieve learning goals withing scope and on schedule.
Learner needs assessment Engage partners and SMEs to understand learners needs and requirements to ensure that the learning experience is tailored to their needs and CSE team offerings.
Learning materials design support - Collaborate with team and stakeholders to plan, co-create and/or design learning materials fit for the audience and needs of the initiative or product offering. This may include live learning events, on-demand resources, and internal social announcements.
Learning content development support Collaborate with team to support development of learning content for various technology solutions which are accessible and understandable to a non-technical audience. Support content development including facilitator scripts and presentation materials for IT live learning events.
Collaboration and consultation work closely with subject matter experts and other stakeholders to ensure accuracy and relevance of the content. This is critical for aligning learning experiences with the desired learning outcomes.
Learning facilitation and delivery support Support facilitation of live or in-person sessions with global audiences focused on technology products, services and/or initiatives, serving as a host representing CSE alongside SMEs
Learning surveys and evaluation Ensure all learning deliverables implement surveys and evaluation methods
Basic Qualifications
Bachelor s degree and 3+ years of project/program planning experience, ideally in corporate learning and development
Preferred Qualifications
Strong project management skills to ensure quality and on time delivery and maintenance of project calendars, scheduling, registrations, and documentation
Proven experience working in a cross functional environment and coordinating communications and development with individuals ranging from Executive Leadership to materials individual contributors
Design experience supporting courses and learning events in technology related areas such as Artificial Intelligence (AI), Cybersecurity, Microsoft Productivity Suite and or computer applications for internal end users
Experience facilitating engaging virtual learning delivery sessions using Zoom Meetings or similar tools
Ability to engage end users on complex or technical subjects
Knowledge of adult-learning principles, instructional design frameworks such as ADDIE or Successive Approximation Model (SAM)
Proven experience creating visually engaging learning content and graphics with exceptional attention to detail and a keen eye for layout, color and brand alignment.
Experience working in an agile development environment
Location: Raleigh, NC (hybrid)
Contract Duration: 6 Months
Pay Range: $45.00 - $53.96 USD hourly on W2
Job Description:
In IT Customer Success and Enablement (CSE), we drive internal customer success and technology enablement across company to minimize disruption, enhance productivity, and improve [a name="_Int_9SXg1gqn"]the employee experience. We bridge the gap between technology and people by raising awareness and fostering engagement with IT offerings, initiatives, platforms, and services. We drive for excellence by measuring adoption and satisfaction and ensuring continuous improvement.
We are seeking a Learning Planning Lead to plan, develop and engage CSE team members and other stakeholders to deploy engaging learning solutions for key internal IT initiatives such as AI, Cybersecurity Awareness Campaigns, along with various Workplace Apps & Tools targeted at end users across the enterprise globally. Solutions for these initiatives may include live learning event development and delivery, online resources creation, and learner evaluation.
Job Responsibilities
Learning logistics management Own live event scheduling, including calendar maintenance, event registration, communications, and follow up, providing a clear and structured end to end process for all team members and stakeholders.
Stakeholder engagement - Manage intake, documentation, and meeting scheduling with partners, SMEs, and CSE team to progress learning planning in a structured way to achieve learning goals withing scope and on schedule.
Learner needs assessment Engage partners and SMEs to understand learners needs and requirements to ensure that the learning experience is tailored to their needs and CSE team offerings.
Learning materials design support - Collaborate with team and stakeholders to plan, co-create and/or design learning materials fit for the audience and needs of the initiative or product offering. This may include live learning events, on-demand resources, and internal social announcements.
Learning content development support Collaborate with team to support development of learning content for various technology solutions which are accessible and understandable to a non-technical audience. Support content development including facilitator scripts and presentation materials for IT live learning events.
Collaboration and consultation work closely with subject matter experts and other stakeholders to ensure accuracy and relevance of the content. This is critical for aligning learning experiences with the desired learning outcomes.
Learning facilitation and delivery support Support facilitation of live or in-person sessions with global audiences focused on technology products, services and/or initiatives, serving as a host representing CSE alongside SMEs
Learning surveys and evaluation Ensure all learning deliverables implement surveys and evaluation methods
Basic Qualifications
Bachelor s degree and 3+ years of project/program planning experience, ideally in corporate learning and development
Preferred Qualifications
Strong project management skills to ensure quality and on time delivery and maintenance of project calendars, scheduling, registrations, and documentation
Proven experience working in a cross functional environment and coordinating communications and development with individuals ranging from Executive Leadership to materials individual contributors
Design experience supporting courses and learning events in technology related areas such as Artificial Intelligence (AI), Cybersecurity, Microsoft Productivity Suite and or computer applications for internal end users
Experience facilitating engaging virtual learning delivery sessions using Zoom Meetings or similar tools
Ability to engage end users on complex or technical subjects
Knowledge of adult-learning principles, instructional design frameworks such as ADDIE or Successive Approximation Model (SAM)
Proven experience creating visually engaging learning content and graphics with exceptional attention to detail and a keen eye for layout, color and brand alignment.
Experience working in an agile development environment
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Ready to take your career to new heights? Explore our job opportunities in the vibrant area surrounding Raleigh, North Carolina. Known as the "City of Oaks," Raleigh boasts a rich tapestry of cultural experiences, including the North Carolina Museum of Art, Raleigh Little Theatre, and PNC Arena, home to the Carolina Hurricanes. Indulge in the region's renowned Southern cuisine, enjoy the bustling nightlife in downtown Raleigh, or bask in the natural beauty of William B. Umstead State Park. With a thriving job market, top-notch universities, and a diverse community, Raleigh is the perfect place to grow both personally and professionally. Dive into our listings and discover your next career adventure in this charming and dynamic region.
Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.