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Network Control - Contractor - L2
Job Description
Location: Melbourne, FL - Onsite
Duration: 12 Months (Temp to Perm)
Pay Rate: $35 - 38.46/hr. On w2.
Job Description:
•Provide technical support for large private communications network. Handle first line of support for customer and field calls into an operations center.
•Log calls and perform preliminary investigations into reported network issues.
•Create trouble tickets and initiate workflow for problem resolution.
•Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
•Employs various test methods used to remotely analyze fractional Enterprise Data networks including fractional T1;T1;fractional T3;T3;Ethernet;IP;and RF.
•Interprets equipment alarms in the network on-premise equipment or telco's network and move forward towards service restoration.
•Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.
•This position is part of an onsite 24x7 network control environment. Shift and workday flexibility is required.
•CCNA Certification or must obtain within 3 months of start date.
Qualifications:
•Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience.
•Minimum of (2) Years Telecommunications Network Troubleshooting experience.
Additional Knowledge, Skills, and Abilities considered:
•Experience with Layer 1 Troubleshooting
•Experience with call center phone systems and working with geographically dispersed teams.
•Experience in Physical layer and routed technologies experience.
•Experience with Network Management systems and tools.
•Experience in remote maintenance and repair of CISCO network equipment.
•Experience with interacting with customers and meeting service-level timelines.
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.