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Job Description
We are seeking a highly motivated and skilled Data Center Optical Engineer to support customer data center and co-location environments. This role is responsible for the installation, maintenance, troubleshooting, and operation of optical transport infrastructure while ensuring high-quality execution across all assigned activities.
The ideal candidate is a hands-on technical professional with experience leading field activities, maintaining quality standards, and working directly with customers in mission-critical data center environments.
Key Responsibilities:
Lead and support optical infrastructure activities within customer data centers and co-location facilities.
Conduct daily quality audits of field work and provide feedback to field technicians.
Communicate directly with customers through ticketing systems and in person, providing timely project updates and technical reports.
Perform and support:
- Fiber installation
- Fiber decommissioning
- Break/Fix activities
- Network remediation
- Fiber migrations
- Optical Power Meters
- Stabilized Light Sources
- Visual Fault Locators (VFL)
- Optical Time Domain Reflectometers (OTDR)
- Optical Test Sets
- Methods of Procedure (MoPs)
- Engineering documentation
- Vendor documentation
- Network diagrams
Maintain high standards of safety, quality, and operational excellence.
Required Qualifications:
3–15 years of experience in data center operations or a similar technical environment with direct customer interaction.
Previous experience leading technical teams or field activities.
Strong written and verbal English communication skills.
Excellent organizational, administrative, and documentation skills.
Proficiency with Microsoft Office and customer ticketing/documentation tools.
Strong hands-on experience with connectorized fiber optic cabling, including:
- Single-mode fiber
- Multi-mode fiber
- LC connectors
- Fan-outs
- Structured cabling systems
Ability to multitask and work effectively in fast-paced, high-availability environments.
Strong commitment to safety procedures, quality standards, and industry best practices.
Physical Requirements:
Ability to lift and move equipment weighing up to 50 pounds.
Comfortable working at heights when required.
Ability to work in varying environmental conditions commonly found in data center environments.
Equipment & Work Requirements:
Ability to support on-site assignments with short notice as business needs require.
Availability to meet established service-level expectations for customer support.
Ability to utilize standard communication devices, computer equipment, and appropriate personal protective equipment (PPE) as required for the role.
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.