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Field Engineer 4
Job Description
Location: Tempe, AZ
Work Type: Field Support / Onsite
Overview:
Seeking a Field / Computer Technician to provide break-fix support for laptops, desktops, and peripheral devices in the metro area. This role involves hardware repairs, field service support, ticket management, and customer-facing technical support.
Responsibilities:
- Perform laptop and desktop break-fix repairs
- Replace hardware components including hard drives, motherboards, keyboards, and LCDs
- Conduct full unit swaps and peripheral replacements
- Support field service requests across assigned service areas
- Update and close tickets in the service management system in real time
- Provide professional customer support during onsite visits
- Maintain accurate documentation and reporting for all service activities
Requirements:
- 1+ year of hands-on desktop/laptop break-fix experience
- Experience diagnosing Dell laptops and PCs preferred
- Computer-building experience preferred
- Basic knowledge of desktop/laptop hardware and Microsoft applications
- Reliable vehicle and valid car insurance required
- Ability to pass drug and background screening
- Strong communication and customer service skills
- Willingness to complete Dell certifications after selection
Preferred Certifications:
- CompTIA A+ Certification
Additional Requirements:
- Ability to travel locally throughout the day
- Comfortable with administrative and ticketing responsibilities
- Ability to work overtime or extended shifts if required
- Must maintain professional business-casual appearance
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.