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Field Engineer 3
Job Description
- As a Field Engineer 3, you will perform activities associated with Deskside Support and PC and Printer refresh. Installing and diagnosing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
- Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops.
- Provides support for software, hardware and networking support for desktops, laptops and servers.
- Performs installs, moves, adds and changes as required.
- Tests and verify PCs, networks, and client approved applications.
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- High School Diploma or GED required
- May require technical certification or associate degree
- Generally, 1-2years’experience in area of responsibility
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.