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DOL Modernization Product Manager

Boston, MA 02116

Posted: 03/03/2026 Industry: IT/ Software Development Job Number: 26-30199 Pay Rate: 112-112 USD/Hour

Job Description

Title: Product Manager
Duration: ASAP –6 Months (Renewable)
Location: Boston, MA 02118
Work Hours: 37.5hrs/week
Position: Hybrid

Enter Job Description...
  • DOL’s highest priority initiative is to implement a Salesforce instance that supports the key business functions described above. To make this technology implementation successful, the team is interested in hiring a Product Manager with Salesforce experience who will be responsible for managing the technology implementation, coordinating between business, technical, and vendor stakeholders, and ultimately for ensuring that DOL’s Salesforce instance meets business needs through all phases of development and maintenance. DOL, with support from its vendors and the Executive Office of Technology Service and Security, aims to define standardized business processes, provide a positive, modern digital experience, and enable timely delivery of critical technology that can be continuously improved upon.
  • As a Product Manager, you’ll coordinate with business and technology stakeholders to deliver a user-centered product using modern software development practices while building capacity for product innovation in government. DOL will rely on this position to surface key decisions impacting the development of its software application and drive their resolution;the Product Manager will analyze the tradeoffs with respect to business goals of different possible solutions and make recommendations to DOL leadership about how to proceed. The Product Manager will work closely with DOL business and technical leads to ensure alignment across DOL stakeholders.
  • The ideal candidate should have experience managing software products and/or leading product development, a demonstrated ability to collaborate, and drive progress. Preferably, this individual will also have experience managing and/or configuring applications in Salesforce.

 

Responsibilities:
  • Work with DOL leadership to define goals for agency operations and communicate these goals to technology vendors
  • Work closely with key DOL stakeholders and external vendors to capture detailed needs and requirements including writing and prioritizing user stories
  • Manage the overall product management milestones and artifacts, including prioritizing backlog, triaging and expediting features and functions while communicating this to the vendor and development teams.
  • Ensure successful implementation by identifying opportunities for standardization in coordination with internal DOL stakeholders and the implementing team/vendor(s)
  • In partnership with Technical Architect, ensure DOL digital offerings are aligned with and leverage broader EOTSS and EOED technology capabilities, policies and architectural standards.
  • Set a vision for how the Salesforce instance will meet DOL’s needs now and into the future, keeping abreast of future Salesforce technologies and services that will enable future enhancements to the DOL digital offerings.
  • Recommend how technology will be used to support and enable DOL’s needs short-term and as they change over time, ensuring business needs and technology resources are in alignment.
  • Become the expert on DOL’s software application to drive decision-making, ensuring that all stakeholders are aware of the capabilities and limitations of the software, options, risks, and costs related to technology changes.
  • Drive toward a productive and meaningful User Experience (UX) balancing user needs with what’s technically feasible and sustainable. Manage vendor relationships including coordinating with technology vendor(s) to define requirements and use cases that will inform feature development, ongoing enhancements, and break/fix work.
  • Ensure that use cases, business requirements, and demos articulate and/or represent business processes and desired outcomes.
  • Engage in User Acceptance Testing, review and interpret feedback, update or create stories to align with findings where applicable.
  • Support administrative and end users in using the software.

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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