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Customer Relations Specialist (DS3000)
Job Description
Job Title: Customer Relations Specialist
Location: Wichita, KS
Duration: 3+ Months (High Potential Contract to Permanent)
Pay Range: $30.00 to $32.00
Shift timings - 7: 30 AM or 8 AM to 3: 30 PM or 4 PM
Description:
- Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
- Provides support to senior management
- Manages budgets and the distribution of promotional items
- Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
- Completes logistical requirements and supports overall marketing and program goals and objectives
- Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
- Acts as liaison between customers and company executive management
Requirements:
- This position is an aftermarket CSR and involves working in aerospace quoting software
- This person will determine production status, check system for replacement parts, work with our ME’s with Spare configurations, make make/buy decisions, and administrate the quote and follow through on quoting to the customer
- This role will have responsibility for supporting AOG and spares requirements and will liaison with company on the requests
- This is a critical role to support the flying fleet.
- Must be detail oriented and have 5 years'of customer service experience
- Aerospace experience or Degree with Customer Service Experience
- Shift timings - 7: 30 AM or 8 AM to 3: 30 PM or 4 PM.
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.