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Job Description
The initial contract will be for 6 months but is subject to extension upon good performance.
This requisition is for a resource to work overnight shift:
- Tuesday - Thursday from 10: 00 PM to 7: 30 AM
- Friday from 10: 30 PM to 7: 30 AM
Description:
An advanced technician position that will work indoors and on-site in a control room environment to monitor roadways via closed circuit cameras (CCTV) and to ensure the safe and efficient movement of traffic. They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices
Duties of the position:
- To perform functions with minimal supervision and to follow established procedures.
- To identify the more complex issues and defer those to a supervisor.
- To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
- To monitor roadways via traffic surveillance cameras and detection systems.
- To monitor all traffic devices and computer equipment associated with the system.
- To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- To become familiar with the roadways and to understand the purpose and location of traffic devices.
- To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
- To perform other duties as assigned.
- Customer Service experience (highly preferred)
- Experience contributing within a team environment
- Solid communication skills
- Basic computer knowledge
- Operational knowledge of MS Office and MS Outlook
- Dispatch or call center experience (highly preferred)
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
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The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.