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Business Analyst
Job Description
Location Address: 44 King Street W 13th Floor (44K-13) –hybrid onsite 3-4/week
Contract Duration: ASAP –10/30/2026 -
Possibility of extension and conversion to FTE
Schedule Hours: 9am-5pm Monday-Friday;standard 37.5 hrs/week (Possible OT)
Story Behind the Need
Business group: Global Payroll & Time Standards Office
Project: SAP Employee Central Payroll Canada project
Candidate Value Proposition:
The successful candidate will have the opportunity to work on payroll transformation projects alongside different cross-functional teams. Great opportunity to build on the banking experience.
Typical Day in Role:
•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
•Defining and managing scope throughout the project life cycle. Understanding the business objective(s) and the possible solutions;provides valuable insight to ensure the critical features are defined correctly and that unnecessary features are omitted while adhering to the needs of the Business Objective and the Project
•Working closely with the Senior BA
•Business Requirements Management including:
o Facilitating requirements gathering sessions with Business SME’s and highlighting areas of expertise that may be missing in order to further refine the requirements
o The BA will ensure that the needs of the Business and Project objective are considered and document them in a standardized format
o Assist the business SME in process design. Model and document business and user requirements in user stories, workflows, processes and business rules
o Interacts with system and product owners to validate requirements and their implementation
o Root cause and gap analysis and the design of future state workflow processes and procedures and analyzes system flows
o Determining business impact for changes in processes and procedures
o Defining system application requirements for modifications to existing processes, or the creation of new applications and/or processes
o Bridge the gap between the business requirements and the technical requirements
o Implementation of operational effectiveness plans and solutions
•Serving as a representative of the business and advocate for the business stakeholder (s) to limit the impact of their potential absence on the project
•Assisting with testing and testing documentation including preparing a requirements traceability matrix, reviewing test cases/scenario’s and becoming an integral part of the testing life cycle by triaging defects and mapping them back to the requirements/scope
•Knowledge Transfer documentation including playbooks, standardizing artifacts and operational handover support models
•Assists with change management strategies and facilitate or support training needs
•May be requested to consult on strategies, recommendations, business benefits and implementation as the key contact and gatekeeper of scope and business requirements
•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
•Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
•Actively pursues effective and efficient operations of their respective areas in accordance with ***’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high performance environment and contributes to an inclusive work environment
Candidate Requirements/Must Have Skills:
1. 2+ years of Business Analyst experience
2. IIBA Certified Business Analysis Professional (CBAP) required (or in process of completion)
3. Competence in systematically solving problems using appropriate process improvement methodologies to analyze complex data/information from different cross-functional teams, both locally and globally
4. Familiarity with related software programs (such MS Visio, Minitab, Power BI, Excel, JIRA, etc.)
Nice-To-Have Skills:
1. PMI Professional in Business Analysis (PMI-PBA)
2. Knowledge of data analysis
3. Knowledge of Human Resource policies, procedures, systems, and operational processes
4. Fluency is Spanish
5. Lean Six Sigma (Green Belt) and DFSS concepts and principles
6. Payroll/HR experience
7. Experience with HR platforms (SAP, Oracle, PeopleSoft)
Education: Post-secondary degree in Human Resource, Business (Operations), Science, Engineering or HR Technology is an asset
Best VS. Average Candidate: The ideal candidate would have strong experience with Payroll/HR technology and would be familiar with the HR platforms listed under NTH.
Candidate Review & Selection
1st –HM + Senior Manager –1 hr –Teams (video) –behavioural/technical assessment of knowledge on transformation project
2nd –VP+ Director –1 hr –in-person
44 King St.
Meet in Lobby and escort to the correct floor
Contract Duration: ASAP –10/30/2026 -
Possibility of extension and conversion to FTE
Schedule Hours: 9am-5pm Monday-Friday;standard 37.5 hrs/week (Possible OT)
Story Behind the Need
Business group: Global Payroll & Time Standards Office
Project: SAP Employee Central Payroll Canada project
Candidate Value Proposition:
The successful candidate will have the opportunity to work on payroll transformation projects alongside different cross-functional teams. Great opportunity to build on the banking experience.
Typical Day in Role:
•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
•Defining and managing scope throughout the project life cycle. Understanding the business objective(s) and the possible solutions;provides valuable insight to ensure the critical features are defined correctly and that unnecessary features are omitted while adhering to the needs of the Business Objective and the Project
•Working closely with the Senior BA
•Business Requirements Management including:
o Facilitating requirements gathering sessions with Business SME’s and highlighting areas of expertise that may be missing in order to further refine the requirements
o The BA will ensure that the needs of the Business and Project objective are considered and document them in a standardized format
o Assist the business SME in process design. Model and document business and user requirements in user stories, workflows, processes and business rules
o Interacts with system and product owners to validate requirements and their implementation
o Root cause and gap analysis and the design of future state workflow processes and procedures and analyzes system flows
o Determining business impact for changes in processes and procedures
o Defining system application requirements for modifications to existing processes, or the creation of new applications and/or processes
o Bridge the gap between the business requirements and the technical requirements
o Implementation of operational effectiveness plans and solutions
•Serving as a representative of the business and advocate for the business stakeholder (s) to limit the impact of their potential absence on the project
•Assisting with testing and testing documentation including preparing a requirements traceability matrix, reviewing test cases/scenario’s and becoming an integral part of the testing life cycle by triaging defects and mapping them back to the requirements/scope
•Knowledge Transfer documentation including playbooks, standardizing artifacts and operational handover support models
•Assists with change management strategies and facilitate or support training needs
•May be requested to consult on strategies, recommendations, business benefits and implementation as the key contact and gatekeeper of scope and business requirements
•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
•Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
•Actively pursues effective and efficient operations of their respective areas in accordance with ***’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high performance environment and contributes to an inclusive work environment
Candidate Requirements/Must Have Skills:
1. 2+ years of Business Analyst experience
2. IIBA Certified Business Analysis Professional (CBAP) required (or in process of completion)
3. Competence in systematically solving problems using appropriate process improvement methodologies to analyze complex data/information from different cross-functional teams, both locally and globally
4. Familiarity with related software programs (such MS Visio, Minitab, Power BI, Excel, JIRA, etc.)
Nice-To-Have Skills:
1. PMI Professional in Business Analysis (PMI-PBA)
2. Knowledge of data analysis
3. Knowledge of Human Resource policies, procedures, systems, and operational processes
4. Fluency is Spanish
5. Lean Six Sigma (Green Belt) and DFSS concepts and principles
6. Payroll/HR experience
7. Experience with HR platforms (SAP, Oracle, PeopleSoft)
Education: Post-secondary degree in Human Resource, Business (Operations), Science, Engineering or HR Technology is an asset
Best VS. Average Candidate: The ideal candidate would have strong experience with Payroll/HR technology and would be familiar with the HR platforms listed under NTH.
Candidate Review & Selection
1st –HM + Senior Manager –1 hr –Teams (video) –behavioural/technical assessment of knowledge on transformation project
2nd –VP+ Director –1 hr –in-person
44 King St.
Meet in Lobby and escort to the correct floor
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