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Business Analyst - Senior
Job Description
Business Analyst Senior
Duration: 252 Business Days
Location: Toronto, ON (Onsite)
Description
Responsibilities:
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders, subject matter experts and technical teams in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business and technical analysis, policies, processes, best practices and standards to promote a comprehensive and consistent practice within the organization.
General Skills:
Plans, leads and conducts engagements, workshops and analysis in order to assess client s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined and/or developed. Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches. Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies. Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives. Develops and implements sound processes for requirements gathering including but not limited to JAD sessions, interviews, workshops, mockups, etc. Conducts business modelling;use case modelling;develops user stories and epics, conceptual and logical data modelling;process and data flow modelling;use case surveys;business rules definition and non-functional requirements definitions for assigned projects. Conducts requirements prioritization, backlog grooming and writes/updates user stories to ensure product and engineering teams are able to iterate on product development and demonstrate progress through iterative releases. Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders. Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement. Awareness of emerging I&IT trends and technologies Excellent analytical, problem-solving and decision-making skills;verbal and written communication skills;interpersonal and negotiation skills A team player with a track record for meeting deadlines
Skills
Experience and Skill Set Requirements
Business Analysis & IT Knowledge 30%
Demonstrates expertise in IT systems and services, including methodologies to measure business value and maturity.
Establishes effective traceability between business and IT Key Performance Indicators.
Possesses enterprise-level modelling expertise and familiarity with tools, processes, and methodologies for comprehensive business analysis.
Understands enterprise architecture, particularly in business and information architecture, and emerging technologies in areas like digital credentials and digital gateway strategy.
Displays proficiency in software development life cycle and design principles for user interfaces and experiences.
Experience with agile engineering methods and a broad range of internet technologies such as common internet protocols, web analytics, semantic markup, RESTful API, database concepts and other foundational web topologies that underpin modern digital applications
Agile project management 30 %
Experience setting up the agile environment your team s needs to build and iterate on a user-centred service
Experience leading and coordinating the team including daily stand-ups, sprints planning and backlog grooming
Experience with user centred design practices and processes
Experience flagging and removing obstacles or 'blockers' to progress
Experience with an iterative approach to product development and testing
Experience communicating timelines and progress to audiences with different levels of experience with agile practices
Demonstrates expertise in service delivery and change management.
Manages quality assurance, risk management, disaster recovery, and business continuity effectively.
Communication, Collaboration and facilitation 30 %
Experience with planning and facilitating product and extended team s work through collaborative and interactive work sessions
Experience managing the agile process for a multi-disciplinary teams that include a product manager, software developers, user researchers, designers, dev/ops, content creators and other subject matter experts
Experience helping your product teams become better at autonomously organizing their own work
Outstanding interpersonal skills and experience navigating complex issues and stakeholders.
Excels in client relationship management and experience building strong relationships across organizations
Experience creating and presenting information for different audiences
Has strong verbal and written communications skills. Uses various techniques, approaches and persuasion to get client buy in and alignment
Comfortable with in-person and remote/online interactive sessions with team members.
Subject Matter Experience with Verifiable Credentials - 10%
Experience and knowledge with verifiable credentials and SSI model implementations
Understands key roles of issuer, verifier and holder and their interactions within the SSI model
Understands the major technology components and their considerations in support of an SSI model implementation.
Must Have:
Demonstrates expertise in IT systems and services, including methodologies to measure business value and maturity.
Experience with agile engineering methods and a broad range of internet technologies such as common internet protocols, web analytics, semantic markup, RESTful API, database concepts and other foundational web topologies that underpin modern digital applications
Experience with user centred design practices and processes
Experience with an iterative approach to product development and testing
Experience managing the agile process for a multi-disciplinary teams that include a product manager, software developers, user researchers, designers, dev/ops, content creators and other subject matter experts
Nice to have:
Experience and knowledge with verifiable credentials and SSI model implementations
Duration: 252 Business Days
Location: Toronto, ON (Onsite)
Description
Responsibilities:
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders, subject matter experts and technical teams in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business and technical analysis, policies, processes, best practices and standards to promote a comprehensive and consistent practice within the organization.
General Skills:
Plans, leads and conducts engagements, workshops and analysis in order to assess client s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined and/or developed. Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches. Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies. Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives. Develops and implements sound processes for requirements gathering including but not limited to JAD sessions, interviews, workshops, mockups, etc. Conducts business modelling;use case modelling;develops user stories and epics, conceptual and logical data modelling;process and data flow modelling;use case surveys;business rules definition and non-functional requirements definitions for assigned projects. Conducts requirements prioritization, backlog grooming and writes/updates user stories to ensure product and engineering teams are able to iterate on product development and demonstrate progress through iterative releases. Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders. Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement. Awareness of emerging I&IT trends and technologies Excellent analytical, problem-solving and decision-making skills;verbal and written communication skills;interpersonal and negotiation skills A team player with a track record for meeting deadlines
Skills
Experience and Skill Set Requirements
Business Analysis & IT Knowledge 30%
Demonstrates expertise in IT systems and services, including methodologies to measure business value and maturity.
Establishes effective traceability between business and IT Key Performance Indicators.
Possesses enterprise-level modelling expertise and familiarity with tools, processes, and methodologies for comprehensive business analysis.
Understands enterprise architecture, particularly in business and information architecture, and emerging technologies in areas like digital credentials and digital gateway strategy.
Displays proficiency in software development life cycle and design principles for user interfaces and experiences.
Experience with agile engineering methods and a broad range of internet technologies such as common internet protocols, web analytics, semantic markup, RESTful API, database concepts and other foundational web topologies that underpin modern digital applications
Agile project management 30 %
Experience setting up the agile environment your team s needs to build and iterate on a user-centred service
Experience leading and coordinating the team including daily stand-ups, sprints planning and backlog grooming
Experience with user centred design practices and processes
Experience flagging and removing obstacles or 'blockers' to progress
Experience with an iterative approach to product development and testing
Experience communicating timelines and progress to audiences with different levels of experience with agile practices
Demonstrates expertise in service delivery and change management.
Manages quality assurance, risk management, disaster recovery, and business continuity effectively.
Communication, Collaboration and facilitation 30 %
Experience with planning and facilitating product and extended team s work through collaborative and interactive work sessions
Experience managing the agile process for a multi-disciplinary teams that include a product manager, software developers, user researchers, designers, dev/ops, content creators and other subject matter experts
Experience helping your product teams become better at autonomously organizing their own work
Outstanding interpersonal skills and experience navigating complex issues and stakeholders.
Excels in client relationship management and experience building strong relationships across organizations
Experience creating and presenting information for different audiences
Has strong verbal and written communications skills. Uses various techniques, approaches and persuasion to get client buy in and alignment
Comfortable with in-person and remote/online interactive sessions with team members.
Subject Matter Experience with Verifiable Credentials - 10%
Experience and knowledge with verifiable credentials and SSI model implementations
Understands key roles of issuer, verifier and holder and their interactions within the SSI model
Understands the major technology components and their considerations in support of an SSI model implementation.
Must Have:
Demonstrates expertise in IT systems and services, including methodologies to measure business value and maturity.
Experience with agile engineering methods and a broad range of internet technologies such as common internet protocols, web analytics, semantic markup, RESTful API, database concepts and other foundational web topologies that underpin modern digital applications
Experience with user centred design practices and processes
Experience with an iterative approach to product development and testing
Experience managing the agile process for a multi-disciplinary teams that include a product manager, software developers, user researchers, designers, dev/ops, content creators and other subject matter experts
Nice to have:
Experience and knowledge with verifiable credentials and SSI model implementations
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
Anju Abel's leadership has been instrumental in transforming LanceSoft's global staffing operations. Her focus on innovation, employee satisfaction, and client-centric delivery has led to higher retention rates, a motivated workforce, and enhanced operational efficiency.
"This award is a testament to the incredible team at LanceSoft and our unwavering commitment to redefining staffing solutions," said Anju Abel. "I'm honored to receive this recognition and proud of the impact we continue to make in the lives of our clients and talent worldwide."
The judging panel highlighted Anju's ability to consistently deliver outstanding client success stories, exceed expectations, and foster professional development within her team. Her active community involvement and dedication to advancing the staffing industry were also key factors in her selection.
TIARA Awards are known for celebrating excellence, innovation, and achievement in the talent acquisition sector, and this accolade places Anju among the top leaders reshaping the future of workforce solutions.