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Application support Analyst
Job Description
Experience Level: Level 3 (senior): 5-7 years
Location: Montreal (Day 1 onboarding onsite / in office presence 3x week
This position is for a Level3 support role with global responsibility.
Job Description:
The successful candidate will be involved in day-to-day handling of incidents, escalations, problem and change management. This includes application server administration, technical troubleshooting of infrastructure and user incidents, server and application deployments and task automation.
The role requires availability for weekend and on-call work on a rotation basis
Required skills:
- Min. 5 years of experience
- Experience in troubleshooting server and infrastructure applications.
- Strong UNIX/Linux knowledge including the ability to understand the interaction between applications, hardware, and operating system and to provide recommendations and suggestions related to troubleshooting and performance improvement.
- Strong system administration experience.
- Server and application deployments and task automation.
- Strong experience in Unix Shell.
- Knowledge and experience with either Perl or Python programming.
- Knowledge of HTTP, SQL, Databases
- Handling of escalations, change, incident and problem management.
- Experience in supporting desktop applications
- Knowledge and experience in storage systems (SAN, NAS)
- Experience working with relational databases (Sybase, DB2, MSSQL.)
*//EEO Employer: Minorities/ Females/ Disabled/ Veterans/ Gender Identity/ Sexual Orientation//*
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Staffing Leader of the Year Anju Abel
CEO, LanceSoft
LanceSoft is proud to announce that its Chief Executive Officer, Anju Abel, has been honored with the prestigious "Staffing Leader of the Year" award at the 2025 TIARA Staffing Awards US. The award recognizes her visionary leadership and significant contributions to improving staffing processes, employee engagement, and workforce outcomes.
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